Support
Email support@gethuntsman.com and we answer within 2 business days.
Connect your broker
In Huntsman, tap Connect and sign in on your broker’s own page. Huntsman never sees your brokerage password. Options trading has to be on for your account; if it isn’t, Huntsman shows one button to turn it on at your broker.
Supported brokerages:
- Alpaca
Disconnect your broker
In Huntsman, go to Settings › Disconnect. We delete our copy of the access key your broker gave us. Orders already at your broker stay there, so check them there.
Delete your account
In Huntsman, go to Settings › Delete account. We delete your account, your brokerage access key, your AI usage and your exit settings, except anything the law requires us to keep. Your brokerage account stays open until you close it with your broker.
Subscriptions and refunds
Plans are sold through Apple. Change or cancel in Settings › your name › Subscriptions on your iPhone, at least 24 hours before it renews. Apple handles refunds.
Your brokerage account
Your broker holds it. For deposits, withdrawals, statements, tax forms, trade disputes, options approval or closing it, contact your broker.
Complaints
Email support@gethuntsman.com with “Complaint” in the subject. We log every complaint and answer in writing, and pass anything about an order or your brokerage account to your broker.
Your data
To see, correct or delete what we hold about you, email privacy@gethuntsman.com.
The AI
It explains and never recommends. Turn it off any time in Settings › Huntsman AI, and report an answer that looks wrong right from the chat.